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I set up an appointment online. The parts came in on time and services perform in a timely matter. Thank you so much!
Thank you so much, Denise! We’re glad scheduling online was easy and that everything arrived and was completed on time. We truly appreciate you trusting Chuck’s Garage with your vehicle and look forward to helping you again!
Thank you for the great review
Very helpful in explaining what was wrong in a way that I understood. Have come back for other issues and they’ve been great.
Danielle, thank you so much for the kind review and for continuing to trust our team with your vehicle! We believe customers should understand what is happening with their car without confusing technical language. We’re glad our team has been helpful, and we truly appreciate your continued support!
No hassel an professional. They added the discount i didn't even know they had going. Anyone that does that is honest in my book. Did Transmission fluid change an brake fluid change.
It means a lot to us that you noticed our honesty and commitment to fair pricing! We're so glad you appreciated the automatic discount and our professional service on your transmission and brake fluid changes. At Auto Masters Repair Shop, making car care easy and affordable for our Killeen community is what we love most. If you ever have more car questions or need a quick tune-up, just swing by or give us a ring!
Great experience getting our transmission and brake fluid replaced! We also had a diagnostic done to help us find the source of a low hum in our car. Great communication overall. Will definitely be a returning customer!
Thank you so much, Dianne! We’re glad you had a great experience with us and that our team was able to help with your transmission service, brake fluid replacement, and diagnostic. Clear communication is a big deal to us, so we really appreciate you mentioning that. We’re grateful for your trust and look forward to helping you again whenever you need us!
I had a great experience at Chuck's Garage! Jason and J.R. are friendly, professional, and took the time to explain everything clearly without any pressure. W.Kibble and C.Lamb completed the repairs on time, and my truck is running better then when I purchased it 12 years ago! Their pricing is great! I appreciated their honesty and attention to detail. It's realy nice to find a shop that genuinely cares about its customers. I highly recommend them to anyone looking for reliable, trustworthy service! Thank you!
Awesome to know your visit left you feeling appreciated and taken care of, John! Knowing your truck is in top shape after 12 years makes our day, and your kind words about our team and pricing really fuel our commitment to exceptional service. We love welcoming folks who care about their vehicles – drop by anytime or send a neighbor our way if they’re looking for honest repairs!
Super helpful and super quick, staff were friendly and they have flexible payment options that took the heartbreak away once you get that estimate! Glad I went here and I'll be returning for sure.
So glad you had a friendly and speedy experience with our team, and it’s awesome to know our payment plans helped smooth things over. We love welcoming returning guests and want you to feel like part of the family. Don’t hesitate to swing by next time you need assistance—or just to say hi!
These folks are some of the nicest people ever when you come into their lobby, or you call them on the phone. They're just amazing and very helpful. They were able to do the first part of the work I needed all my suv I still have some more work that needs to be done to my air conditioner. I would recommend them.They're very knowledgeable, but most of all, very professional and customer service oriented.
Hi Sharon, thank you for the 5-star review and for trusting us with your SUV! We're glad the team made you feel taken care of from the phone call through the lobby visit — that's exactly the experience we aim for. Looking forward to finishing up the A/C work and getting you back to fully comfortable. See you soon!
thanks!
I came here visiting from San Antonio and these guys were amazing they explained everything and made sure my car worked beautifully before leaving Killeen 😁highly recommended
It was awesome having you stop by during your trip, Lynnette! Making sure your car is ready for the road—and that you fully understand everything we do—is what we love most. Thanks for the kind words! Next time you're in town, swing by and say hi (even if it's just to catch up)!
